What is crowd control equipment? What do you call those portable units that keep us in a single file line wherever we go?
For over 20 years the industry and its customers have struggled to rest on a single descriptive name.
If we take a look at the descriptions of the three early pioneers in this industry we find; on the east coast - Pedestrian Traffic Guidance, in the mountain region - Crowd Control, and on the west coast - Public Guidance. But it did not stop there, we had customer guidance, queue barrier systems, queue management…obviously the list goes on with various combinations of these names. Guess who is trying to enter into the industry standards classification business, well the U.N. of course, they have a category called crowd control equipment. This fact, coupled with a survey of internet keywords suggests that crowd control will be the industry standard descriptive name.
Within portable crowd control equipment there are two basic types: post and rope and retractable belt. The first is easy to deal with, whether called traditional/classic post/stanchion/pole and rope it boils down to post and rope. The fun comes to play when we try to see what the public call the retractable belt stanchions. Number one response is ‘I dunno’. Many at least glance at the post and use one of the registered trademarks like TennsaBarrier, Beltway, Beltrac, etc.. Many will try to describe them by their moving component; belt / ribbon / tape / strap, like seat belt dohickey. Or they may even add the words post / stand / pole / stanchion. How about the more unusal responses line maker, lane dividers, crowd barriers or people chutes.
Now you at least know what crowd control equipment is and even that there are two styles: traditional post and rope, and retractable belt stanchions.